Community Operations Assistant, Uber Eats- Taipei


我要應徵


About the Role

At Uber Eats, providing amazing support that establishes trust within our community--across delivery partners, customers and restaurants--is a core feature of the Uber Eats user experience. 
We're obsessed about providing the highest quality service executed in the smartest, most efficient way. To continue our growth and success, we need to be able to not only improve but also scale our fast-growing support operations. 
We're looking for a Community Operations Intern to develop, operate, scale and improve our customer experience and support operations for Taiwan Eats market.

You will be responsible for :
1. Build dashboard from Google sheet for metrics tracking
2. Analyze data to support quality and efficiency projects
3. Optimize operation process to achieve a cost efficient and high quality user experience
4. Be your project creator to improve owned KPIs.
5. Cooperate with other departments to solve inter-department issue
6. Summarize weekly event and prepare presentations in weekly meetings

We are looking for the person who is : 
1. Ability to independently run the projects
2. Flexible and always looking for solutions to existing problems 
3. Willing to work inconsistent hours and can always be there for the support
4. Operate the success growth for making the cost, qualities efficient

We hope you have skills like:
1. Logical thinking and strong data analytics skill 
2. Smooth communication in English and Chinese
3. Steering cross-functional discussions
4. Delivering stellar operations outcomes, continuous process improvement and being customer obsessed.
5. Work in fast-paced environment

 

  • 欲應徵此職務,請務必填寫公司表單:https://goo.gl/forms/CV5Qi1Cy5krzrXmT2
    使用公司線上報名系統者將優先審核,謝謝!
  • 聯絡人:Monica Kuo

我要應徵


本文章發表於:實習資訊

加入1927

鼓勵作者

目前持有 Blink Coin: Loading..

選擇禮物


愛心

(Coin 10)

幫高調

(Coin 20)

咖啡

(Coin 30)

掌聲鼓勵

(Coin 40)

崇拜眼神

(Coin 50)

驚呆了

(Coin 60)

神人4ni

(Coin 70)

花束

(Coin 100)

鑽石

(Coin 300)

紅寶石

(Coin 500)

藍寶石

(Coin 1000)

黃寶石

(Coin 3000)


送出鼓勵



發表匿名文章不會出現你的大頭圖與名稱,你可暢所欲言,但文章內容務必遵守「佈告欄使用規範」!


回應

送出回應


想回應這篇文章嗎?也想發表文章嗎?
馬上登入來發表文章、追蹤作者、收藏文章或回應文章吧!

註冊 登入